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SECURITY DEPARTMENT: COMMERCIAL AGREEMENT INFORMATION FORM

License: B05659 (Security)
ACR-2023290 (Fire)

This form is used for all Las Colinas Association (LCA) security accounts; monitored and non-monitored. Update your information as necessary; forms may be requested or downloaded at www.lascolinas.org. Please allow up to seven (7) days for information to become effective. This form contains the Member Agreement for use with LCA’s alarm monitoring service. Included with this form should be LCA’s current Technical Specifications as well as the terms and conditions of the Agreement. If the Agreement is not attached, it is the Member’s responsibility to obtain this Agreement. Please review the Agreement completely as your signature on this document represents acceptance of its contents and the terms and conditions attached herewith, as does continuing to use the service by sending alarm signals to the LCA regardless of the submission of the form or a signature on it.

NOTE: Alarm system maintenance and installation are the responsibility of the Member who owns the alarm system. A Member may allow their tenant / lessee to use this service although this service and Agreement remain the Member’s responsibility. LCA is licensed to monitor alarms only; each Member must engage a licensed alarm equipment installation company of its own choosing to install and/or maintain their system in accordance with LCA’s Technical Specifications. LCA does not maintain, install or schedule Member alarm system work.

Las Colinas Location and Management / Lessee Information:

(Persons Responsible for Location)

Contact / Call List:

Calls to Primary Contact and the Alternate Phone Number are attempted FIRST unless otherwise specified.


If no contact is made at the two numbers, Dispatch may attempt calls down the Contact/Call list in order. You MUST list at least two (2) contact phone numbers if LCA is or will be monitoring your alarm system.

Primary contact number will be called first if needed on alarms and/or incidents. The Alternate would be called next, then down the list if necessary
Additional persons and phone numbers In the order that are to be called after Primary or Alternate, if needed
Access Only List
Allowed at the location but not considered responsible for the property (i.e. cleaning crew, property workers, after hours, etc.)

Update Authorization:

Current PIC / Password / Passcode (verbal code to be used as an identifier) MUST be provided as verification for form acceptance. If you do not know your current code, then you must submit the "New Set-Up" version of this form on the LCA website or available through LCA's office. This must be mailed, faxed or emailed and MUST include a signature.
- Code (letters or numbers, less than 25 characters)
- May not be profane or a word that represents a call of help
DOWNLOAD THE LAS COLINAS ASSOCIATION: ALARM MONITORING TECHNICAL SPECIFICATIONS AND LCA SECURITY PDF BELOW

LCA ALARM MONITORING AGREEMENT

LCA ALARM MONITORING TECHNICAL SPECIFICATIONS
STAFF WILL ATTEMPT CONTACT YOU VIA EMAIL WHEN THIS FORM IS PROCESSED IF AN EMAIL ADDRESS IS INCLUDED
Las Colinas Association | 3838 Teleport Blvd. | Irving, TX 75039 | (972) 541-1312 | Fax (972) 541-0292
Email: safety@lascolinas1.wpengine.com